Frequently Asked Questions

How easy is it to find items from the disk?

Very straightforward - he images on a disk will be made available in a pre-defined layout and search criteria will be added to aid the instant retrieval of images.

How do I know how to have my documents indexed?

Before commencing the scanning of your documents we will discuss your exact requirements and provide a sample for approval.

Can you index each page if required?

The indexing of single pages is a common request, especially with financial documents, however we will normally also advise the most financially economical option.

Can you OCR a document or individual pages?

Upon request we can OCR single scanned pages or entire documents. It is advisable to inform us of this requirement prior to scanning, as the documents would require to be scanned at 300dpi.

Will I get a good quality print back from the disk?

Very often the printed image is better than the original, which was scanned.

Can I fax or e-mail a document from my PC?

Depending upon the e-mail or fax software on the PC, documents can be e-mailed or faxed directly from within the Alchemy software. Alternatively an electronic copy of the document can be made and sent in the normal fashion.

What about drawings? Can you scan old drawings or import CAD files into my document archive?

Whether the drawings are old or new, on paper or linen, colour or black & white we can scan it and have it indexed to your exact requirements. CAD files can be imported just as other electronic files can be, however a CAD viewer would be required to view the files in Alchemy.

Can I print a drawing back to full size?

You can print out any size you require, so long as you have the printer/plotter to do so.

Can I print out a small section of a drawing?

Small or large sections can be printed off and the only restriction is the capability of the printer selected.

How long do I need to keep these records for?

The retention period of documents is governed by both your own organisations policy and that which is required by law.

Can you dispose of the document after scanning?

After completion of scanning and the acceptance of the data on disk, material will be retained for an agreed period of time before we seek written permission for the disposal of your documents via secure shredding and then pulping. A certificate of destruction can be supplied on request.

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